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Shipping policy

TERMS OF DELIVERY

 

Delivery is offered with no minimum purchase:

 

If a product arrives damaged or non-functional, we simply ask you to send us a photo and/or a video to vmyorganicstuff@gmail.com and we will refund you. To exercise your right of withdrawal, you have 14 days from receipt of your order to let us know by email to vmyorganicstuff@gmail.com. All information on the right of retraction and returns are described in the general conditions of sale.

 

GUARANTEE DELIVERED OR REFUNDED

 

If you do not receive your package within 65 days from the confirmation of payment, you can be fully refunded. This guarantee does not cover address errors. If this is the case, no refund will be made.